Dealing with unknown problems

Over the past few weeks, I’ve discussed how our innovation endeavour has become too focused on known problems. We have submersed ourselves in the bubble of the known problems to an extent that we are largely unprepared to deal with the unexpected. And that self-imposed myopia creates serious challenges. My argument essentially went through three steps: our established structures work very well for […]

How our innovation structures deceive us

It’s no surprise: for problems that have been around for a while, we usually develop certain structures to deal with them efficiently. Think about structures as organisations like companies or research laboratories, or processes like quality assurance or even the scientific method. Each of these established organisations and ready-made processes are designed for a purpose: to solve a specific known problem. And that’s what […]

Cities, companies, and innovation – Biological beginnings

Coming from the background of theoretical physics, Geoffrey West looked at the field of biology from the angle of complex adaptive systems. Given the seemingly infinite diversity of life, he set out to find the basic underlying principles that run through biological systems, hoping in the end to transfer those principles to social (human-made) systems like cities or […]

The limits of complexity

In our daily lives, we are engulfed with complexity. It is all around us: just think about business transactions, global trade, health care systems, jet engines, the energy grid, the tax code, computers, … Many would even add the remote control of their stereo or the radio in their car to that list.  Yet despite that almost permanent […]

How efficiency can kill you – in simple charts

In the previous post I’ve investigate the antagonistic relation between efficiency on one side and resilience on the other. As that is a pretty abstract subject, I tried to draw up a few simple charts to underpin the story of how efficiency, when taken to extremes, depletes resilience and ultimately promotes system failure. First, let’s think of a simple task, the […]